If you're comparing Housecall Pro vs Jobber vs ServiceTitan and every review seems to come from one of them, this is a plain look sorted by shop size. Housecall Pro and Jobber both publish their prices and sell tiers built around a set number of users, which makes them easy to price out for a shop with one to 15 people in the field. ServiceTitan doesn't publish prices at all and quotes per technician, so it takes a sales conversation to know what it'll cost. For most owners, the bigger decision is who will set the software up and keep it clean, because that's what decides whether it sticks.
Choosing software usually happens at a bad moment, right after a missed appointment or a week of invoices that never went out. The demos all look good, the salespeople all say their system is built for you and it's hard to tell what you'll actually be paying in year two. This post sticks to what each company publishes on its own pricing page, what reviewers say and the questions that matter more than features.
What does each one cost, from their own pricing pages?
Here's what each vendor showed on its pricing page when I checked in early November 2026. Prices change often, so treat these as a starting point and confirm them before you sign.
Housecall Pro's pricing page lists three plans:
Basic at $59 a month billed annually or $79 month to month, with one user.
Essentials at $149 a month billed annually or $189 month to month, with five users, and QuickBooks Online sync.
Max at $299 a month billed annually or $329 month to month, with eight users and $35 a month for each additional user.
Jobber's pricing page says its plans run "from $29 to $529/mo (billed annually)," across four tiers:
Core, from $29 a month billed annually for one user.
Connect, from $99 a month billed annually for one user up to $299 for 15 users, which adds QuickBooks Online sync.
Grow, from $149 a month billed annually for one user up to $399 for 15 users, which adds job costing.
Plus, from $399 a month billed annually for five users up to $529 for 15 users.
ServiceTitan's pricing page lists three plans called Starter, Essentials and The Works, with a "Request Pricing" button on each instead of a price. It says "Our per-technician pricing is designed to fit your business and goals, at any size," so the only way to know your cost is to get a quote.
Which fits a 1 to 5 tech shop, and which fits 15 or more?
For a small shop, Housecall Pro and Jobber are the easier place to start, because you can see the price and pick a tier that matches your headcount. A one- or two-person operation can begin on a lower tier and move up as it hires, and both companies put QuickBooks Online sync in their middle tiers, which matters once you have someone keeping the books.
As you get closer to 15 people in the field, look at what the top tiers include and what each extra user costs. Jobber's published tiers stop at 15 users, with larger teams sent to sales, and Housecall Pro's Max plan adds users at $35 a month each. That's also a sensible point to get a ServiceTitan quote, and the right comparison at that point is the total cost over two or three years, including setup and training, set against the features you'll actually use.
What do owners say in reviews?
Reviewers generally rate Housecall Pro higher than ServiceTitan on ease of use and value. On Capterra's side-by-side comparison, Housecall Pro showed an overall rating of 4.7 from 2,749 reviews, with 4.6 for value for money and 4.6 for ease of use. ServiceTitan showed 4.3 from 342 reviews, with 3.8 for value for money and 4.1 for ease of use.
Reviews come mostly from people who chose to write one, and a big shop with a full-time office will judge software differently from a three-truck company, so read the reviews from businesses your size. The written complaints are often more useful than the star ratings, because they tell you where people got stuck.
What matters more than the feature list?
What matters most is who will set the software up, who will keep the data clean and what it has to connect to. All three have plenty of features, and a rushed setup, or one nobody owns afterward, can sink any of them.
Before you sign with anyone, get clear answers on these:
Who will build your price book, job types and service areas, and how long will it take?
Who in your company will own the software once it's running, and how many hours a week can they give it?
What does it need to connect to, such as QuickBooks Online, your phone system or your supplier, and on which plan is that included?
What does onboarding include on the plan you're buying, and what costs extra?
If you leave, how do you get your customer and job history out?
If you already own one of these and it isn't working, the setup is often the first place to look. Our pages on Housecall Pro setup and support and ServiceTitan setup and support cover what a clean setup looks like, and the field service management software page walks through choosing one.
How do I switch without losing a season?
Switch in your slow season, run the old and new systems side by side for a short time and move only what you need. For HVAC shops here in the Pacific Northwest, that often means planning the move for late winter or early spring, before cooling season gets busy, and for roofers it means the wetter months when the schedule is lighter.
A switch usually goes in this order:
Pick a start date and a person who owns the project from start to finish.
Clean up your customer list, price book and open jobs before you export anything.
Set up the new system and test it on a handful of real jobs.
Train the office first and the field second, with short sessions instead of one long day.
Turn off the old system for new work on a set date, and keep it read-only until the open jobs close.
Questions owners ask
Is ServiceTitan worth it for a $2M shop?
It can be, but you'll only know after you see a quote and add up setup and training. ServiceTitan doesn't publish prices, so compare its total cost over two or three years against Housecall Pro's or Jobber's published tiers and the features you'd actually use.
Does Jobber work for HVAC and plumbing?
Jobber's plans are built for home service businesses in general, and they include scheduling, quoting, invoicing and, on the Grow tier and above, job costing. Check whether it handles the parts of your work that are specific to your trade, like maintenance agreements or flat-rate pricing, before you commit.
How long does a switch take?
Plan for a few weeks to a couple of months, depending on how much data you're moving and how clean it is. The cleanup before the move usually takes longer than the setup itself.
Do these connect to QuickBooks Online?
Housecall Pro lists QuickBooks Online sync on its Essentials and Max plans, and Jobber lists it on Connect and above. ServiceTitan's pricing page mentions accounting integrations without naming QuickBooks, so ask its sales team how it connects to your books.
So think back to that stack of comparison pages that all seemed to come from the vendors. Once you've priced each one from its own page, read the reviews from shops your size and answered the setup questions, the choice usually gets a lot clearer, and the software you pick has a real chance of sticking.
If you'd like to see where software fits among everything else that runs through you, the free Foundation Inspection follows a job from the moment a lead comes in to the moment the money's in your bank and asks who owns each step along the way. It takes about an hour with no paperwork in front of you, and it shows you which handoffs would free up the most of your week.
I'm Tim Volner, and I run Sentric Group in Salem, Oregon, where I work with contractors who've built a solid company but have reached the point where it can't seem to run for a single day without them.