About the Firm

About Sentric Group

We're not consultants who show up with a slide deck and a list of recommendations. We're the operations partner who logs in, does the work, and stays.

See our results

Built on the floor of aerospace and defense manufacturing.

Before Sentric existed, Tim Volner was doing this work inside one of the most operationally demanding environments on the planet. Aerospace and defense manufacturing runs on zero-defect thinking. Missed tolerances don't result in a refund request. Systems failures have consequences that are measured in more than dollars. That environment demands a level of precision and documentation discipline that most industries never develop.

Tim spent years building the infrastructure that made complex operations predictable. The planning dashboard that took weekly production from 40 hours of manual work to under 4 hours. The procurement automation that cut a 30-minute cycle down to under 2 minutes. The $164,000 in verified annual material savings that came from implementing proper procurement discipline at the system level. The ERP migration that ran on deadline without a single day of operational downtime. These aren't consulting talking points. They're documented outcomes from systems work done inside a real operation.

At some point it became clear that trades businesses in the Pacific Northwest needed exactly this kind of thinking. Not a coach who assigns weekend homework. Not a bookkeeper who manages the past. An operator with a genuine systems background who understood what it meant to build infrastructure that runs reliably without the owner standing in the middle of it every day. See the full proof of work for how that background translates to trades operations.

Sentric Group was founded in 2026 to bring that discipline to HVAC, plumbing, electrical, and roofing contractors across Oregon, Washington, and Idaho.

Why trades businesses specifically.

The skilled trades sector is one of the most important parts of the regional economy and one of the most underserved when it comes to operational support. HVAC contractors, plumbers, electricians, and roofers are running multi-million dollar businesses with the same informal systems they used when they had one truck and three guys. Revenue grows. The infrastructure doesn't keep up. Margins compress. The owner works harder and wonders where the money went.

Private equity firms figured this out. The home services sector went from representing 2% of private capital deals in 2017 to 6% in 2022. Regional roll-ups backed by institutional money are acquiring trades businesses across the Pacific Northwest right now, specifically targeting the ones with documented systems and predictable financials. Independent operators without that infrastructure are either getting outcompeted or selling at a fraction of what their business is worth. We fix the gap.

The operational distance between what these owners know how to do and what their business actually needs is enormous. And it's fixable. Not with advice. With systems.

Who we work with.

We work with HVAC, plumbing, electrical, and roofing contractors doing $2M to $8M in annual revenue across Oregon, Washington, and Idaho. The specifics vary, but the story is usually the same. They've built a real company. They're running a good crew. And they're getting buried by the back-office complexity that came with growth. Financial reporting that doesn't tell them what they actually made. Change orders going unbilled. Tech stacks that fight each other. Payroll that eats someone's weekend.

What they need isn't a diagnosis and a handshake. They need someone who'll come in, build the system, and run it. That's us. Explore what we build or start with your trade: HVAC, plumbing, electrical, or roofing.

What we're built on.

Our mission is simple. Small business owners deserve more than survival. We build the systems and infrastructure that let them grow their business, get back to their family, and actually make a difference in their community.
Build People. Every business starts and ends with the people running it. We invest in owners, their teams, and the communities around them because a business that builds people builds something that lasts.
Steward Well. Time, money, and people aren't infinite. We treat every resource like it matters because it does. No waste. No shortcuts. No bleeding what you worked hard to build.
Leave a Legacy. We don't fix businesses just to make them profitable. We build them strong enough to employ well, serve well, and leave a mark on their community for decades. Better Business. Better Life. That's not a tagline. It's what the work is for.

Ready to talk?

Thirty minutes is enough to find out if we're the right fit.

The audit is free. We look at your current systems, find the gaps, and tell you exactly what they're costing you. If it makes sense to work together, we'll talk about what that looks like. If it doesn't, you'll leave knowing more about your operation than you did going in.

No long-term contract. No commitment. No homework after the call.