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ServiceTitan · Pacific Northwest Trades
ServiceTitan Setup & Support for Contractors in Oregon, Washington & Idaho
ServiceTitan is the most capable field service platform in the trades. It's also easy to have it set up wrong for years without knowing. We fix what's broken and keep it running correctly.
The problem
What servicetitan setup & support means for a trades business.
ServiceTitan is an enterprise-grade field service platform built for trades businesses. It can handle dispatch, invoicing, job costing, customer management, maintenance agreements, and marketing. When it's configured correctly for your specific business model, it changes how the operation runs. We serve HVAC, plumbing, electrical, and roofing contractors across the Pacific Northwest.
When it's not configured correctly, which is the case for a significant portion of businesses that have implemented it, it becomes a source of data errors, reconciliation headaches, and administrative frustration. The platform's complexity is exactly what makes it powerful and exactly what makes it easy to get wrong.
Dispatch, invoicing, and customer records are accurate and connected
Job data flows to QuickBooks Online without manual reconciliation
Flat-rate pricebook is built on your real labor burden
Maintenance agreements are tracked and renewed automatically
Technician performance data is accurate and usable
Your team uses it consistently because it's set up to make their job easier
Signals you need this
Who needs this.
Contractors who've had ServiceTitan for a year or more and still don't feel like it's working
Businesses where ServiceTitan data doesn't match QuickBooks and nobody knows why
Teams where some technicians use it and others don't because the workflow doesn't make sense
Companies preparing to go live on ServiceTitan for the first time
Businesses where the maintenance agreement module is configured but renewals are still falling through
Three or more and there's real money sitting in the gap. Usually it's not one big leak. It's a few small ones that compound every month.
Before and after
Without a properly configured ServiceTitan vs. With Sentric configuring and managing it
What we build
ServiceTitan, earning its price tag.
Configuration matched to your workflow
Job types, business units, and campaigns set up for how your shop actually sells and runs work, not the out-of-the-box defaults.
A pricebook with real numbers in it
Labor burden, material costs, and target margins that reflect this year's reality. Updated on a schedule, not when somebody remembers.
A QuickBooks sync that stays clean
Reconciliation in minutes, not days. The books match the field because the connection is built right and watched.
We build it inside the tools you already pay for. If your field service platform and your accounting software can talk to each other, we make them. If something genuinely has to change, we'll say so and tell you why, but the tool was rarely the problem.
How it works
Three steps. No homework.
Walk one job
Thirty minutes. We take a real job, warts and all, and follow it from the day you sold it to the day the money hit the account. Every place it catches gets written down. You keep what we find whether you ever hire us or not.
Rank the friction
ServiceTitan Setup & Support might not even be your biggest leak. If something else is costing you more, we'll tell you and start there instead.
Build it and run it
We build the fix, train your people on it, and stay on it until it holds. Then we take the next one. Everything we build is documented and yours, whether you keep us for a year or just a month.
Questions
What owners ask us first.
Do you require long-term contracts?
No. Month to month. You stay because the work is delivering.
What cities do you serve?
We serve trades contractors throughout Oregon, Washington, and Idaho. See the full city list below.
How long does implementation take?
Most system builds run 30 to 60 days depending on the state of your current setup. The free audit tells us what we are working with before we scope the build.
Can you work with our existing bookkeeper or CPA?
Yes. Our work is on the operational and technology side. We make sure your financial partners get clean, accurate data to work with.
How is this different from hiring an office manager?
An office manager executes inside whatever systems exist. We build the architecture and manage it so the systems stay current as the business grows.
What trades do you work with?
HVAC, plumbing, electrical, and roofing contractors doing $2M to $8M in annual revenue across Oregon, Washington, and Idaho.
What does the free 30-minute audit cover?
We review your current systems, find where margin or time is leaking, and tell you what it is costing. No pitch and no commitment.
Do you implement or only advise?
We implement and manage. We configure your tools, document your processes, and run the systems ongoing.
Where we work
ServiceTitan Setup & Support across the Northwest.
All work is remote, so location never changes what we can do. These pages cover the market specifics for each city.
Portland, ORSalem, OREugene, ORBend, ORMedford, ORHillsboro, ORGresham, ORCorvallis, ORAlbany, ORGrants Pass, ORRoseburg, ORKlamath Falls, OR
Seattle, WASpokane, WATacoma, WAVancouver, WABellevue, WAKennewick, WAYakima, WABellingham, WAOlympia, WAEverett, WA
Related
Related systems we also manage
Thirty minutes is enough to find out if this is a problem in your operation.
The audit is free. No pitch. No commitment. A straight read on where your systems stand.
Book 30 MinutesNo long-term contract. No commitment. No homework after the call.