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Proof of work
Real Systems. Real Operations. Real Outcomes.
Before Sentric existed, our founder was building operational infrastructure inside one of the most demanding environments there is. Here's what that work looked like and why it matters for your trades business.
Operational context
Where this work comes from.
These case studies come from Tim Volner's work inside aerospace and defense manufacturing, the environment where Sentric's operational methodology was developed and tested under real pressure. The same systems thinking, the same implementation rigor, and the same zero-tolerance approach to margin leakage and process failure is what we bring to trades businesses across the Pacific Northwest. The industries are different. The problems aren't.
Planning Time: 40 Hours to Under 4
A Pacific Northwest defense manufacturer's production planning process required 40 hours of manual work every week. It was tied entirely to one person, dependent on manual data collection across disconnected systems, and completely unsustainable as the operation scaled.
We designed and deployed a custom planning dashboard that automated data collection, consolidated operational visibility into one interface, and eliminated the redundant manual steps that were consuming the week. No new hires. No workarounds. A real system.
Weekly planning time dropped to under 4 hours. Same output. 36 hours returned to the business every single week. The person who used to own that process now had time to actually run it instead of just survive it.
Procurement: 30 Minutes to Under 2
Getting supplier quotes required 30 minutes of manual work per cycle. Manual outreach, manual follow-up, manual consolidation before any decision could be made. Multiplied across a high-volume operation, the cumulative cost in time was significant and entirely avoidable.
We built an automated RFQ tool that sends requests, reads responses, and consolidates supplier quotes into a single decision-ready view without anyone touching it manually.
Each procurement cycle now runs in under 2 minutes. Faster decisions, lower labor cost, and nothing falling through the cracks between the outreach and the decision.
$164,000 in Verified Material Savings
Raw material costs weren't being managed at the system level. Without consistent procurement discipline and supplier accountability, costs accumulated quietly with every purchase order. No one had a clear view of what was actually being spent versus what should have been spent.
We implemented systematic procurement controls and supplier management processes across the operation, creating visibility and accountability that didn't exist before.
Average raw material cost dropped 2.9% per piece. Across the full purchasing volume, that added up to $164,000 in verified savings in a single year. Not a projection. Not an estimate. Verified.
ERP Migration. No Downtime.
A full site migration to a new ERP system is the kind of project that breaks things. Downtime, data gaps, teams who can't do their jobs while the system catches up. Most organizations build that disruption into the timeline as an accepted cost of doing business.
We led the full migration from start to finish. System setup, data validation, workflow continuity planning, and post-launch stabilization until every process ran clean. Nothing was handed off prematurely.
Migration finished on deadline. No downtime. No productivity loss. Teams kept working through the transition like nothing changed, because from their perspective, nothing did.
The takeaway
What this means for your trades business.
The operational problems that break trades businesses aren't fundamentally different from the problems that break manufacturing operations. Margin leaking through untracked costs. Processes dependent entirely on one person's knowledge. Technology migrations that disrupt operations because nobody properly managed the transition. These aren't industry-specific problems. They're systems problems. And they have systems solutions.
The difference between a trades business running at 10% margins and one running at 18% is rarely the quality of the work or the capability of the crew. It's the quality of the infrastructure behind the work. We build that infrastructure, and we keep building it as the business grows.
Thirty minutes is enough to find out where your systems are costing you.
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