Tri-Cities small business owners built something real. Let's build the systems to match.
Clear problems deserve clear solutions. Every engagement starts with understanding what's actually broken. Then we fix it.
The Tri-Cities, Kennewick, Richland, and Pasco, form one of Eastern Washington's most economically active regions. Agricultural services, energy-sector contractors, trades businesses, and professional service firms all operate in a market that's growing but often outpacing the operational infrastructure underneath it. Sentric Group works with Tri-Cities Christian business owners who are ready to build the systems that let their businesses run without them in the middle of everything.
The Bottleneck Audit is a 45-minute diagnostic call that produces a written report identifying your three biggest operational breakdowns and a prioritized fix plan, delivered within 24 hours.
- Pre-call intake questionnaire sent automatically at booking
- 45-minute focused diagnostic call
- Written report delivered within 24 hours
- Three biggest operational breakdowns identified
- Prioritized roadmap for addressing each one
- Optional 15-minute follow-up call to review the report
This is for you if: You serve agricultural service businesses, energy-sector contractors, trades companies, and professional service firms and you're stretched thin, not sure what to fix first, or scaling faster than your systems can handle.
One operational problem, solved completely in 30 days. Tri-Cities service businesses use the Systems Sprint to build the workflows that have been living in the owner's head far too long.
- Discovery call to identify the highest-impact system
- Scoped proposal with exact deliverables before any work begins
- Build and implementation in your live operation
- Documentation and team training at handoff
- 30-day focused sprint with one clear deliverable
This is for you if: You've identified what's broken, or completed an Audit, and you're ready to actually fix it. You want a real deliverable, not a strategy deck.
The Fractional Systems Partner is a monthly working engagement with a clear deliverable every month and no long-term contract.
- Monthly 60-minute strategy and review call
- Async support via email between sessions
- One continued system build or improvement
- Access to all templates and tools built during the engagement
- Priority booking for additional Sprint work at a reduced rate
This is for you if: You completed a Sprint and want to keep building. You want a partner in your corner every month without the overhead of a full-time hire.
Sentric Group serves Kennewick and the surrounding communities including Kennewick, Richland, Pasco, West Richland, Benton City, Prosser, Walla Walla. All engagements are conducted remotely.